Terms and Conditions

1. Introduction

Welcome to Digilab! These Terms and Conditions govern your use of our website and the services we provide. By accessing or using our website, you agree to comply with and be bound by these terms. If you disagree with any part of these terms, please discontinue the use of our website.

2. Services Provided

Digilab offers comprehensive signage and digital signage solutions. Our services include design, fabrication, installation, and maintenance of various signage products. We strive to deliver high-quality results, but all services are subject to the terms and conditions outlined below.

3. User Responsibilities

By using our website, you agree that:

  • You will not use our site for any unlawful purpose or any purpose prohibited by these terms.
  • You are responsible for ensuring the accuracy of the information you provide to us.
  • You will not attempt to gain unauthorized access to any portion of our website or any systems or networks connected to the site.

4. Intellectual Property

All content on the Digilab website, including text, graphics, logos, images, videos, and software, is the property of Digilab or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our express written permission.

5. Order and Payment Terms

  • All orders for products or services are subject to acceptance by Digilab. Once an order is confirmed, a binding agreement is formed.
  • Payments must be made as per the payment terms outlined in the invoice. Late payments may result in a delay in service delivery or cancellation of orders.
  • Prices for products and services are subject to change at any time, and any changes will be communicated in advance.

6. Cancellation and Refund Policy

  • Orders can be canceled within [specific time frame] of placement without any penalty.
  • After [specific time frame], cancellations may be subject to a fee to cover any work already completed.
  • Refunds will be processed based on the terms of the agreement and at the sole discretion of Digilab. Custom products and services are non-refundable once production begins.

7. Delivery and Installation

  • Digilab will make every effort to deliver products and complete installations as per agreed timelines. However, we are not liable for delays caused by factors outside our control, such as weather conditions, supply chain disruptions, or acts of God.
  • The client is responsible for ensuring the site is prepared for installation as per the requirements provided by Digilab. Additional costs may apply if the site is not ready for installation.

8. Warranties and Liabilities

  • Digilab offers warranties on certain products and services. Please refer to individual contracts for specific warranty terms.
  • Digilab’s liability is limited to the value of the product or service provided. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • The client is responsible for the proper maintenance and care of signage post-installation.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Digilab. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

10. Modifications to the Terms and Conditions

Digilab reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Your continued use of the website after any modifications constitutes acceptance of the new Terms and Conditions.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in the UAE.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Digilab
Email: info@digilabuae.com
Phone: +971 50 594 1799